Hurricane Helene Community Briefing: Thursday, Nov. 14, 2024

Hurricane Helene Community Briefing Recap: What You Need to Know

On November 14, 2024, Buncombe County held a community briefing to update residents on recovery efforts following Hurricane Helene. This recap summarizes the key information shared, decisions made (or not made), and what actions you can take. The meeting focused on debris removal, homeowner assistance programs, and ongoing concerns regarding Asheville’s water system.

Understanding the Current Situation & What's Being Done: The meeting highlighted significant progress in debris removal, with county crews currently processing approximately 148,000 cubic yards of material – a considerable effort, though officials noted this represents only a small portion of the estimated 10 million cubic yards created by the storm. Residents were reminded to be patient and cooperate with crews as debris pickup continues, emphasizing that it’s not a regular trash collection service. A major focus was also placed on the ongoing Hazard Mitigation Grant Program, offering financial assistance to homeowners for projects that reduce future risk from natural disasters. This program is open to all residents, regardless of income, and applications are due this Friday, November 15th. You can apply online or in person at the Asheville Mall.

Water Quality Concerns & Lead Testing: A significant portion of the briefing centered on concerns about Asheville’s water system, particularly regarding turbidity levels at North Fork Reservoir and the discovery of detectable lead levels in seven schools across Buncombe County. Importantly, officials confirmed that no students or staff consumed water from fountains at these schools, and mitigation measures are already in place – including closed fountains and plans for NSF-certified filters. Residents with homes built before 1988 are strongly encouraged to contact Buncombe County Water Resources for free lead testing kits and information. The City is also advising residents to boil water before consumption and run cold water taps for 30-60 seconds, especially in older homes.

Key Decisions and What's Next: While no formal votes were taken, several important action items emerged from the briefing. Residents should be aware of the following:

• Homeowner Grant Applications: Deadline is Friday, November 15th.
• Lead Testing & Mitigation: Contact Water Resources for testing kits and information; schools will implement mitigation measures.
• Continued Debris Removal: County crews are working diligently, but patience is appreciated.
• Follow-up Testing: Water Resources will conduct follow-up lead testing at schools and participating residences in one, three, and six months.
• Health Information Line: For healthcare providers and the public with concerns about lead exposure, call 828-250-5205.
• Website Updates: All information presented will be available on the Buncombe County website and social media channels.

Community Voices & Addressing Concerns: The Q&A session addressed concerns from residents and the media. John Boyle of Asheville Watchdog questioned the delays in reinstating corrosion control treatment, while Laura from BPR sought clarification on the water flushing directive. Officials repeatedly emphasized their commitment to transparency and providing accurate information, reassuring residents that student safety is a top priority.

Why This Matters to You: The Hurricane Helene Community Briefing provided crucial updates and guidance for residents navigating the aftermath of the storm. Understanding the ongoing recovery efforts, particularly regarding water quality and potential lead exposure, is essential for protecting your health and safety. By taking advantage of available resources – applying for homeowner assistance, getting your water tested if you have an older home, and following the recommended flushing protocol – you can actively participate in the recovery process. Stay informed by visiting the Buncombe County website and social media channels for ongoing updates.