Buncombe County Hurricane Helene Community Briefing: Thursday, Oct. 17, 2024

Buncombe County Hurricane Helene Community Briefing Recap: October 17, 2024

On Thursday, October 17th, Buncombe County held a community briefing to update residents on recovery efforts following Hurricane Helene. The meeting, attended by key county officials and agency representatives, focused on addressing immediate concerns related to water safety, power restoration, debris removal, school reopening, and available assistance programs. While no formal votes were taken, the briefing provided a comprehensive overview of the current situation and outlined steps residents can take to access support.

A significant portion of the meeting centered on addressing ongoing water safety concerns. While Weaverville's boil water advisory has been lifted, a county-wide advisory remains in effect except for the Tongue of Black Mountain area. Residents receiving a City of Asheville water bill are particularly urged to continue boiling their water before consumption. Officials emphasized the complexities of managing both city and county water systems, highlighting the importance of following specific guidance based on your water provider. The meeting also detailed ongoing power restoration efforts, with Duke Energy utilizing helicopters to reach remote areas and aiming for full Spectrum service restoration by October 21st. Residents experiencing power outages are encouraged to register with FEMA, as hotel assistance may be available.

Beyond immediate safety concerns, the briefing covered critical information for businesses and families. Restaurants were informed about a streamlined emergency operations plan form available on the Buncombe County website (buncombecounty.org/EH), which may prevent required inspections and expedite reopening. Schools are tentatively scheduled to reopen on October 28th, with both Asheville City and Buncombe County Schools working diligently to address water pressure variability, power outages, and internet connectivity issues. Families should anticipate further communication from their school district regarding specific reopening plans and bus route adjustments.

The meeting also highlighted the crucial role of local charities like Eblen Charities, which are providing gasoline vouchers, rent/mortgage assistance, and operating a free store with essential supplies. Eblen Charities is also planning a Thanksgiving meal giveaway and holiday gift store, offering much-needed support to residents facing hardship. Director Beth Brousseau emphasized their commitment to serving the community during this challenging time.

What's Next & How You Can Help:

The County remains under a state of emergency, likely for several weeks. Here's what residents should know and do:

• Need Assistance? Call Disaster Unemployment Assistance at 919-629-3857 (English) or 919-276-5698 (Spanish). Visit Eblen Charities at 23 Hamilton Street or call 828-255-3066.
• Damaged Property? Visit buncombecounty.org/permits for information on the permitting process and call 828-250-5360 with questions. Residents in flood hazard areas should contact the floodplain administrator at 828-250-4830.
• Early Voting: Take advantage of early voting opportunities between 9 a.m. and 5 p.m. at designated locations (details available on the county website).
• Stay Informed: Continue to monitor buncombecounty.org for updates and information regarding recovery efforts.

This briefing provided a vital update on the ongoing recovery process, emphasizing both the challenges and the collaborative efforts underway to support Buncombe County residents affected by Hurricane Helene. By understanding these updates and taking the outlined action steps, community members can navigate recovery efforts effectively and access available resources.