HHS Board

HHS Board Meeting Recap: September 25, 2026

The Buncombe County Health and Human Services (HHS) Board held a virtual public meeting on September 25, 2026, focusing on accreditation progress, social services updates, energy assistance programs, and a new board member appointment. This recap summarizes the key discussions, decisions, and next steps for residents to stay informed about their local government's work.

A significant portion of the meeting was dedicated to updates on ongoing initiatives aimed at improving efficiency and addressing challenges within county services. The Community Health Committee reported strong progress toward public health accreditation, slated for October 7th. New dashboards are streamlining documentation and quality assurance processes, easing the workload for supervisors – a positive step toward improved service delivery. Simultaneously, the Community Safety Committee addressed staffing challenges within Social Services, particularly in adult services where positions are being reinstated. The transition to a statewide documentation system (NC Path) is underway, with careful attention being paid to data protection protocols. Discussions also centered on updating safety protocols for home visits, potentially sharing best practices with agencies like the VA.

The board also engaged in a crucial discussion regarding energy assistance programs vital for residents facing rising heating costs this winter. Concerns were raised about a significant decrease in Emergency Assistance funding, which could impact support for vulnerable individuals and families. Martha from the Community Opportunity Committee highlighted these challenges, emphasizing the anticipated increase in heating costs and the need for proactive planning. A new General Assistance Program was presented, consolidating previous programs like the Homeowner Grant and incorporating significant changes. These include a lowered income limit (200% of the federal poverty level), reduced asset limits, expanded eligibility to include renters, and tiered payment amounts based on income. The board recognized these changes as a necessary step to better serve the community's needs, but also acknowledged potential challenges in implementation.

Beyond program updates, a key decision was made to appoint Thomas Kelly, a captain with the Riceville Volunteer Fire Department and paramedic, to fill an open position on the HHS Board. Following interviews, the board unanimously approved his nomination, recognizing his valuable experience and commitment to community service. The director’s report emphasized the importance of ongoing emergency preparedness training, particularly in light of hurricane season and upcoming changes to Medicaid and SNAP programs. A reminder was issued for all county staff to complete ICS training by September 30th, and residents were encouraged to get their flu and COVID vaccinations before the end of October. Finally, the chairperson took a moment to reflect on the two-year anniversary of Hurricane Helene, praising first responders and community resilience. A report detailing recovery efforts will be shared with the public following the meeting.

What's Next?

• The clerk will finalize a minor correction to the August meeting minutes.
• Director will forward Thomas Kelly’s name to the Buncombe County Commission for official appointment.
• All county staff are expected to complete ICS training by September 30th.
• Residents are encouraged to prioritize flu and COVID vaccinations before the end of October.
• A link to the Hurricane Helene recovery report will be distributed after the meeting, providing a comprehensive overview of efforts made in the aftermath.

This meeting demonstrated the HHS Board's ongoing commitment to providing essential services and addressing critical needs within Buncombe County. The decisions made, discussions held, and action items identified will directly impact residents' access to healthcare, social support, and assistance during challenging times.